Visitor management for RERA-registered buildings and Owners Associations in the UAE
Digital visitor logs, contractor access control, and OA-ready audit trails, for OA managers who need to account for every person who enters their building.
Request a demoRERA expects professional building management. Your visitor log should reflect that.
Owners Associations registered under Dubai's Real Estate Regulatory Agency (RERA) or Abu Dhabi's ADRA carry responsibilities for building safety, security, and service quality. Visitor management is part of that picture, and a paper log at the security desk is not a defensible system when an incident occurs.
- No digital record of contractor or maintenance crew access to common areas
- No way to produce a visitor report for OA board meetings or RERA audits
- Personal data collected at the gate stored in an unprotected paper logbook, a UAE PDPL exposure
- No real-time view of who is on-site during an emergency
The visitor management system built for how OA-managed buildings in the UAE actually operate
MyGatePass gives Owners Associations a professional, UAE PDPL-compliant visitor log, a contractor access management system, and a real-time dashboard that produces clean reports for OA board meetings, without adding reception headcount.
What OA managers use MyGatePass for
Contractor and maintenance access management
Every contractor who enters common areas, from lift maintenance to pool cleaning to HVAC servicing, is logged by name, company, purpose, and time. Time-limited access windows prevent contractors from accessing the building outside their agreed schedule.
Resident-initiated guest registration
Residents register their guests in advance via the MyGatePass app. Security sees who is expected and can verify at the gate without calling the resident every time.
OA board reporting
Generate monthly or quarterly visitor activity reports, total visitors, contractor visits, delivery volume, peak hours, suitable for OA board meetings and RERA audit requests.
UAE PDPL-compliant visitor records
Visitor data is processed in accordance with UAE Federal Decree-Law No. 45 of 2021. Defined retention periods, secure storage, and exportable deletion logs. Read our UAE PDPL guide →
Multi-building OA management
If your OA manages multiple buildings within the same development, MyGatePass gives you a unified dashboard with separate logs per building and shared watchlists across the portfolio.
Frequently asked questions
Is MyGatePass suitable for a building managed by a third-party facilities management company?
Yes. MyGatePass supports role-based access: the OA board can see reporting dashboards, the facilities management company manages day-to-day visitor logs, and individual residents manage their own guest pre-registrations, all from the same account with appropriate permissions.
Can MyGatePass produce reports for RERA audits or OA annual general meetings?
Yes. MyGatePass generates exportable PDF and CSV reports covering visitor volume, contractor access logs, watchlist incidents, and peak-hour activity, formatted for OA board review or RERA audit requests.