Visitor management built for high-rise living in the GCC
Manage hundreds of daily visitors, deliveries, and contractors across a multi-floor tower, with one system, one dashboard, and zero paper logs.
Book a demoManaging visitors in a high-rise is not the same as managing a single gate
A residential tower in Dubai Marina or Downtown Abu Dhabi might receive 300+ visitor events per day, food deliveries, guests, maintenance crews, package couriers, domestic workers. Most buildings handle this with a concierge desk, a phone list, and a paper logbook. The result is queues, errors, and no audit trail.
- Concierge calls the resident for every visitor, even repeat guests and regular deliveries
- No digital record of who entered, which unit they visited, or how long they stayed
- No way to enforce banned-visitor or watchlist rules consistently across a busy lobby
- DIFC and ADGM-area buildings face additional data handling obligations under local data protection laws
One platform for the lobby, the residents, and the building manager
MyGatePass replaces the phone-and-paper system with a digital workflow that works across every floor. Residents pre-register expected guests. Delivery drivers are logged automatically. The building manager sees everything in real time from a single dashboard.
Features designed for GCC high-rise residential
Resident-initiated pre-registration
Residents send guests a QR invite from the app. Concierge sees the pre-approved guest list before they arrive, no phone calls, no hold-ups.
High-volume delivery management
With Talabat, Careem, Noon, and Aramex delivering multiple times per day, MyGatePass logs every driver, notifies the resident, and closes the visit when the driver leaves, all in under 60 seconds per interaction.
Contractor time-windows
Plumbers, electricians, and fit-out crews are granted time-limited access tied to a specific unit. They cannot enter before or after the agreed window. The unit owner is notified on arrival and departure.
Multi-floor, multi-unit dashboard
Building managers see visitor activity by unit, by floor, or across the whole building. Filter by visitor type, time, or status. Export for monthly OA reports.
Emergency mustering by floor
In the event of a fire or civil emergency, generate a real-time list of all visitors on-site sorted by floor. Fully compatible with UAE Civil Defence evacuation reporting.
Arabic and English bilingual
The concierge interface runs in Arabic. The resident app in English, Arabic, or both. Every log entry is bilingual by default.
Frequently asked questions
Can MyGatePass handle multiple buildings on one account?
Yes. If you manage a portfolio of towers or a mixed-use development with multiple buildings, MyGatePass lets you manage all of them from a single account with per-building visitor logs and shared watchlists.
Does MyGatePass integrate with our building's access control system?
Yes. MyGatePass integrates with the most widely deployed access control platforms in GCC high-rise buildings, including Brivo, Verkada, Kisi, and Salto. Our onboarding team handles the integration setup.
Is this suitable for DIFC or ADGM residential buildings with stricter data obligations?
Yes. MyGatePass is designed to support compliance with both the DIFC Data Protection Law 2020 and the ADGM Data Protection Regulations 2021 for organisations operating within those free zones. Read our DIFC compliance guide →
Can the system handle 500+ visitor events per day?
Yes. MyGatePass is cloud-based and scales to any volume. Our largest GCC residential deployments handle over 800 visitor events per day without performance issues.
Ready to modernise your tower's front desk?
See the full MyGatePass workflow for residential towers in a 30-minute demo with a GCC specialist.
Book a free demo